We can supply you with chatbots, voicebots and mailbots that are among the leading solutions in Central Europe

Join over 100 companies that automate their routine processes and communications through our chat and voice AI virtual assistants that provide 24/7/356 support and save you money.

We are ready to deploy a personalised system on your company's platform directly into your environment. Our products are among the leading chatbot and voicebot solutions in the Central European region with more than 300 solutions in 30 countries. Our voicebots and chatbots can be connected to a large number of information systems, chat channel analytics tools and omnichannel platforms.

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What your virtual assistant can do

Always on time, works 24/7/365
Handles seasonal fluctuations
Can communicate in 48 world languages
Connects to an operator when needed
Connects to your programs
Is the solution to fluctuation and unstable teams

Why choose our solution

A unified conversational AI platform for different applications in the company

Easy to use for non‑technical users (no‑code / low‑code)

Integrated Chat support and voice channels

Fully compatible with your internal systems via API (more than 30 ready‑to‑use integrations)

Proprietary NLP technology with support for many languages

Open to the latest technologies (FastText, OpenAI, Ahisper, GPT)

Fast implementation and deployment
(3‑5 weeks for customised solutions including training)

Team, traction, extensive experience with functional and award‑winning solutions (Gartner, Microsoft, IEA)

Implementation of chatbots, voicebots, mailbots

We automate routine queries and tasks, allowing your employees and customers to focus on more complex tasks. Bot automation reduces the cost of customer support and other services. Bots can collect valuable information about customer preferences and behaviour that can be used for further analysis and service improvement. Chatbots and voicebots can easily integrate into existing business systems and processes.

Language capabilities of chatbots, voicebots and mailbots

We improve chatbots, voicebots and mailbots in communicating in foreign languages. Our industry professionals flawlessly translate and localise situational texts, product and service information and terminology databases. We create specialised foreign language text and audio datasets for the right communication style for a specific chatbot or voicebot.

Voice options for voicebots

A quality voicebot needs a precisely suited voice. Whether the voice is male or female, calm and understanding or boldly emphatic – we’ll find the right one. We will tune and deploy it to create a perfect match with the service and content that it will communicate for you.

Automated communication reduces your costs

98%

reduction in user waiting time

80%

clearance of recurring queries

50%

cost optimisation

3 weeks

average time to get a virtual assistant up and running

34 million

interactions without human support last year

Use of chatbots, voicebots, mailbots

Added value for customers

Chatbots and voicebots are great tools for efficient resolution of the most common questions, complaints and claims. They can help with feedback collection, satisfaction measurement (NPS) and self‑service change management or password recovery. These “chatbots” allow users to easily answer common questions such as opening hours, shipping costs or choosing the right product. Voicebots can then efficiently resolve queries via the voice interface.

Virtual assistants for agents and team leaders

Virtual assistants increase the level of support for your agents in the call centre. They are most helpful to junior employees, an in many cases are excellent at replacing a more experienced colleague. This also cuts down call waiting time, reduces AHT and increases productivity. They help new employees to increase their NPS, so your employees are constantly in contact with the assistant, achieve an increase in call quality and get opportunities for self‑development through the assistant’s advice.

Added value for HR

Chatbots and voicebots help HR with recruitment, onboarding, customer surveys, internal helpdesk and service desk or offboarding. With a chatbot, you can stay in touch with your candidates and employees 24/7/365, automate their most frequent queries, collect feedback and support them in their work activities around the clock.

Personal data protection and security

With our experienced implementation team, we will ensure that the implementation will respect all hardware, software and security requirements, thus ensuring maximum efficiency and compatibility with your existing information systems.

We comply with GDPR and other security regulations
Virtual assistant solutions run on standalone instances or Microsoft Azure Cloud subscriptions, which reduces security risks
We implement solutions with maximum security requirements on the customers’ own MS tenants
The servers are located in the EU (Microsoft West Europe)
Automatic encryption of user data using Microsoft Azure Cloud
Authorisation via the Auth0 platform with supported adapters such as Facebook Login, e‑mail and password, Google Suite, Microsoft AD, etc.
Third‑party requests are handled via TLS 1.2 or higher

Creating and developing assistants has never been easier. You get one tool and infinite possibilities.

Easy to use

All‑in‑one

No programming

Many language combinations

Unsure or need advice? Do not hesitate to contact the professionals.

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