Information security is not only about technical protection of files, databases and emails when translating contracts, providing simultaneous interpreting at strategic conferences or localising e-shops, but also about overall access to information throughout the entire translation process.
Customers often provide us with materials that they would not pass on just to anybody. The materials may contain information about their business, employees, contractual relationships, products and/or strategies. And at this point, it is not just about the technical execution of the order. It is about trust.
Secure access to information applies to not only personal data, but also technical and manufacturing documentation, trading data, sensitive and special data categories, legal and financial documents, internal communications, corporate know-how, and specialist medical and pharmaceutical documentation.
If sensitive information leaks, the customer faces more than just a file loss. This may include damage to reputation, financial losses, legal liability, penalties, loss of competitive advantage, or damaged trust of the customer´s clients and business partners. ASPENA’s role is to mitigate such risks: to protect documents, personal data, trading information, know-how and the context of the project itself from unauthorised access, misuse, loss and inadvertent disclosure.
ISO 27001 certification is an important signal to our customers that we approach information security systematically and not haphazardly. This means that we have an information security management system in place, which is reviewed and developed on a regular basis.
Therefore, ISO 27001 is not just a certificate displayed on the wall of our office. It is our commitment to see information security as part of our responsibility towards our customers.
We protect not only the entrusted documents themselves, but also the way we work with them: Who has access to them, to whom we pass them on, how we select our contractors, how we define confidentiality, how we train our staff, and how we monitor compliance with the rules.
ISO 27001 is based on three pillars. We at Aspena reflect them in our day-to-day translation, interpreting and localisation work.
Your documents are only accessed by those who actually work on them. No sharing and no unauthorised access.
When working with documents, we ensure that the content remains complete, factually correct, and faithful to the original. For all orders, we implement control mechanisms, expert reviews, and the four-eyes principle.
We can ensure order continuity even in the case of failure or emergency. We manage projects so that they do not depend on a single person or a single piece of equipment.
We at Aspena do not see ISO 27001 certification as a one-time project. The security landscape is constantly changing, and our measures must evolve accordingly. That is why we continuously assess, update and integrate security into our daily practices. This approach also includes periodic compliance audits to verify whether the established rules actually work, whether we adhere to them in practice, and where processes need further inprovement.
What this means for you is that security is not a one-time achievement at a specific point in time. In fact it is a long-term commitment that we regularly review and incorporate into the way we handle every project at Aspena.
Do you have any questions about specific security procedures or do you need proof of our certification? We'd be happy to provide you with everything you may require.
