There are no additional charges, which means that the quoted price is final. The Quick Enquiry form enables you to enter your requirements for translation, interpreting, localization and other services.

Quotes:

  • Offer you the best possible conditions and discounts;
  • Suggest other services suitable for your order;
  • Specify the final and fixed unit price;
  • Specify the unit price for each item separately (e.g. translation, linguistic proofreading, DTP, pre-print proofreading);
  • Offer considerable discounts on any repeated text in a translation.

 Unit Prices

The following units are used for billing translations and proofreading:

  • Standard Page (SP) – 1,800 strokes (according to MS WORD - 1,800 characters and spaces);
  • Physical Page (PP) – one document page to be translated into another language or otherwise processed, regardless of the size and amount of text on the page;
  • Certified translation unit = PP (official document page) or SP (if the physical page contains more than 1,800 characters and spaces);
  • Word – a character or a character sequence separated by spaces.

The following units are used for billing interpreting:

  • Hour – each commenced hour;
  • ½ Day – more than one hour, but a maximum of 4 hours;
  • Day - more than 4 hours, but a maximum of 8 hours.

 Methods of Payment

You can pay for our services using different methods. Choose for yourself the one that suits you best:

  • Cash payment – at any of our offices;
  • Cash on delivery – a translation sent by post is paid in cash to the postman/woman;
  • Payment card – at any of our offices. We accept the following payment cards: EC/MC, Maestro, VISA, Diners;
  • Bank transfer;
  • Paypal – Internet payment system;
  • Moneybookers – Internet payment system;
  • Cheques.

 Discounts

Our customers can benefit from the following discounts:

  • New customer discount - customers can take advantage of this discount when placing their first order with Aspena;
  • Customer discount - regular customers can receive a discount on the entire portfolio of services we provide. We can guarantee this discount in our contract with the customer;
  • Quantity discount - we offer a one-off discount on major projects. We always offer you the discount in the quote for your specific demand;
  • Discount on repeated text – repeated text in translations processed using CAT tools is given a 70% discount;
  • Season discount – this discount is offered to customers on various occasions, usually during advertising or sponsorship events - always announced in advance;
  • Discount with a satisfaction survey – long-standing customers annually receive an attractive discount as part of our satisfaction survey.